So Glenn and I are shopping for a car. We’re going to trade in the car I had in college for a commuter car that gets better gas mileage. We had looked at Corollas but wanted to test drive a Honda Civic as well. So Glenn checked around and found that Lute Riley Honda of Richardson had good feedback regarding their sales people. So after work we headed off. As we walked in there was the typical salesman who was right there to offer us help. We asked to test drive one of their pre-owned Civics. He pulled a nice 03 from the lot and we were off – and it was a good test drive. The salesguy seemed like a nice guy, just a little on the talkative side. There was also an 05 on the lot that we wanted to look at. Apparently it already had a deposit on it from another customer, Glenn found this out after our salesguy FOLLOWED HIM INTO THE BATHROOM TO TELL HIM!!!!!!!!!!!!! Seriously who does that… apparently Lute Riley Honda.
He asked if we had a trade in, we told him we did, and he asked if we’d like it appraised. We had them appraise it and when they came to bring us the numbers they had worked up we made mistake number one and didn’t get our key back before we started talking. When we sat down we told them we were absolutely not buying tonight. Their offer was high – which was completely expected that’s how they make money, I’m not going to fault them for that. But talk about pushy, they asked the standard “What can we do to get you into this car today?” question, which is another thing I don’t fault them for, their job is to sale cars. We explained to them that even if we were buying the numbers weren’t right anyway. Well then the manager came by and asked again what they could do – we told him “nothing we aren’t buying tonight – but we appreciate your tenacity” (yes I used the word tenacity – call me a dork I don’t care!) And they both kept pushing the issue and even asked if we would do an even trade – which is shady sales tactics because there was no way they would make a even trade, so why bring it up??? Needless to say we told them we were leaving and wanted our key back. The salesguy continued to talk to us all the way out to our car – I thought he was going to get into it and go home with us! So my suggestion to anyone: if don’t care for the high pressure sale – don’t go to Lute Riley Honda of Richardson.
But if you’d like to work with a better dealership that we’ve really enjoyed working with try Patt Lobb of Mckinney and ask for Randy C., talk about a great salesman. He listened to us when we said we were “just looking” so he took us on a test drive and asked us what he might keep an eye out for us – talk about awesome! Now we haven’t bought anything yet – we’re still looking – but just wanted to share our experience!
Yippee – for car shopping – yeah some of it’s a pain but test driving cars is fun!
Blasted – Can’t really think of one right now!
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