Monday, November 28, 2005

This is progress

Sooo to update the bad experience with the groomers! I wrote a very long, nasty, but fair email to the corporate office of PetsMart. There wasn't really a place for complaints on the website but a place to report excellent customer service, so naturally I left my complaint there. I just figured I'd get an email back with a coupon or something. But instead I got a voicemail from the Store Manager! It was a nice surprise. Now let me state that I love PetsMart, Glenn will attest that I really can't control myself! But the grooming incident found in the "This is sad" post was too much. So I return the manager's call and he tells me my next grooming is free and that he wants me to talk to the grooming manager! He was very nice and I was quite impressed! So needless to say Rodi might go back for at least one more groom job at PetsMart (hey, it's free).

On another note, Rodi did survive the holiday with all the harrassement from my family (especially my older brother, Randy) about how she's not a real dog. My cousin's rule for if it's a dog or not is if you can throw it 50 feet, it's not a dog. But she did end up winning everybody over over the course of a couple of days! Oh and Glenn had to go help my dad mend an electric fence so Dad had Rodi in the car, and as cattle approached she barked at them, and they all ran in fear of her, she's still got a big head about that one! And I'm very surprised she didn't get violently ill! She was feed just about everything under the sun, or at least that was served at our house for the Thanksgiving! Needless to say we were both glad to get back home to our place!

Blasted: Back at work

Yippee: Making progress wedding planning!

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